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June 13 @ 8:00 am – June 16 @ 5:00 pm
EXCEL 24, the Association’s Annual Meeting & Convention, is scheduled for June 13-16 at the Saratoga Hilton in Saratoga Springs, NY. Principal & CEO, Carlin Campbell, Executive Vice President, Glenn Grau, and Regional Vice President, Brian Burke, are looking forward to joining New York’s credit union professionals for four days of learning, networking, and inspiration. Also, be sure to catch Glenn’s session on Refresh – The Latest in Branch Transformation. During the session, Glenn will cover exactly what Refresh is and why it’s become a major strategy in a Credit Union’s retail branching strategy, the latest approaches for implementation, what elements constitute a refresh vs a remodel, and proven tiering initiatives to ensure a successful outcome that is right for your budget. Attendees will also review peer case studies that demonstrate the benefit of integrating technology into the branch as part of the refresh process, including the successes and the pitfalls.